CANCELLATION POLICY

The cancellation policy allows us the time to inform our wait-list clients of any availability, as well as keep our scheduled filled, thus better servicing everyone. Hair Vyce Studio policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele.

- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- "No Shows" will be charged 100% of the reserved service amount.
- Multiple same-day services not cancelled 24 hours in advance will be charged 100% of the reserved service amount. 50% of your multiple same-day services may be charged to your credit card to reserve the appointment time.

 

REFUND POLICY

OUR GOAL IS TO PROVIDE YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE.
We do not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within 24 hours of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only within 24 hours of the initial service.

There are no refunds on deposits for reservations. Please understand the the stylist has already blocked out their schedule to honor your reservation.

 

Thank you for viewing and supporting our policies, we look forward to seeing you soon!